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Each client on the Premier or Enterprise plan will receive full interaction management. Interaction management is the process of responding to fans questions or comments on all social channels, monitoring spam heavily and engaging on-page with fans and followers. This includes asking fans & followers questions and making comments. This is extremely beneficial for businesses that have low page engagement and would like to increase the on-page engagement. The Starter and Professional plan also receive interaction management, however, the interaction is not daily and full time.